News
Pindrop launched Audio-Based ANI Validation
January 2024 by Marc Jacob
Enterprise security company Pindrop has been beating its drum on, and proving, the benefits of ANI Validation for a long time. Through key partners like Verizon and the acquisition of device verification pioneer NextCaller, Pindop has heavily invested in this critical component of device validation via in-house development.
Now, in their quest to constantly innovate authentication within its scalable cloud-based solutions, they recently announced a new feature that expands access to this powerful authentication signal by relying on something every call has – audio. With Audio-Based ANI Validation, Pindrop’s customers can:
• Validate caller ANIs and spoofing risk through call audio
• Achieve more advanced security by offering multi-factor ANI Validation when carrier data and call audio are present
• Integrate seamlessly with other authentication feedback to provide one single score and tiered authentication policies housed in one unified platform
With this new feature, up to 84% of calls can be verified using audio alone. Call validation increases to as high as a 92% verification rate when combined with existing ANI Validation methods. Plus, in 2024, Pindrip is on track to expand this to four validation factors targeting a 95%+ verification rate — taking the work off of your call centers and not frustrating your callers throughout the process.
